How to Resolve KT200 Software Opening Issues

Encountering difficulties in opening the KT200 Software? Don't worry; we have effective solutions for you. Follow these three troubleshooting options to ensure a successful launch. 

Tip 1: Diagnose Errors Using the "Service" Software
Open the "Service" software.
Depending on your location, select the appropriate server (German, Hongkong, or China).
Click on "Diagnose" to identify any error messages.
Analyze the results to troubleshoot and address potential issues that may prevent the KT200 Software from opening.


Tip 2: Synchronize Computer Time and Zone Settings
Access your computer's settings.
Locate the time and zone settings.
Ensure the "Set time automatically" and "Set time zone automatically" options are enabled.
Synchronizing your computer's time and zone will help maintain accurate settings for the KT200 Software.


Tip 3: Verify DLL Files in the "KT200-master" Folder
Open the C:// disk on your computer.
Navigate to the "KT200-master" folder.
Check for the presence of the following three DLL files: "Gcheck.dll," "SecurityAcess.dll," and "wuzi.dll."
If you find any other .dll files, it is advisable to delete them to maintain a clean and error-free environment.

Customer Question: How to Solve KT200 Software Automatically Closing upon Opening?

User's Feedback: Simply open the KT200 Service software, reset the device, and it should work.

Read the related ECUHELP KT200 Operation Guide.